Thank you DreamTulip! That was so sweet of you to go in and talk to her. (she loves visits from all you guys)
Yes, she was very excited and can't wait to see her pet. I had told her not to even buy one yet after reading about all the problems but she just had to have one. LOL! She's been checking on it constantly just like you Coral. (her poor horses on VFK are now getting neglected- could someone go feed them? LOL)
Since I had last posted we had even switched computers and tried everything on her PC laptop using internet explorer. The mail and her pet still didn't work. I even checked my character ( I am pinktink- had to create one to play "friendly" connect four with her) and my mail would not load either. So back to her other computer and somehow her mail is now working again!
She would get the envelope popup but then when she would click on it or try to pull up mail it wouldn't load and open. She had several messages form the pet council and admin about the pet problem but she had done everything they had suggested.
Oh well! Pet still is not ready to hatch!