Online Worlds > VFK - Virtual Family Kingdom
Ride Thru The Park Preview??!!
PrincessWendyBird:
Well, we have finally "recovered" here from today's ride event. :lolg: I do think the surprise was that we were indeed going to be riding through a public room, "The Victorian Park". I actually thought that was a really cool part of the ride event, but wish they would have taken another room out of the loop to keep the rides to 3 rooms.
There were a few more technical glitches and lag/freezing issues today than last time. I got stuck at a teleporter in a ride room early on. I sent a "Help" message with as many details as I could. (ride color and room I was in - room 2 of pink ride) When a few minutes went by I sent a second help message with the same details and let them know I was just going to have to refresh and get back in line. It took about 15-20 minutes, but I got a pop-up message letting me know that the prize for my color ride was in my inventory. So, if you crash before getting the prize or get stuck, etc. send help messages - a few if needed.
Overall, I was pretty happy with today. When I saw those ride pieces in the park early this morning I had visions of the servers crashing and all of us in single mode. Since they are still testing things, King and I wondered if this was a test of server capacity and technical issues with rides. (especially in a public room) I mean, today was a recipe for lag. It was a Sunday, quest day, the prizes were much coveted items, the event was held early enough for our UK friends to hop on also, and you had the ride going through the park where regular guests were talking, watching, and doing quests.
We had some quirky technical issues here too, but overall, I had a nice time today. I still love that people can stay in the queue and ride through even after the event is over. King and I took a nap with the kids while our last folks rode through. :sleep: >:D
flamanar:
--- Quote from: PrincessWendyBird on March 29, 2009, 04:43 PM ---Well, we have finally "recovered" here from today's ride event. :lolg: I do think the surprise was that we were indeed going to be riding through a public room, "The Victorian Park". I actually thought that was a really cool part of the ride event, but wish they would have taken another room out of the loop to keep the rides to 3 rooms.
There were a few more technical glitches and lag/freezing issues today than last time. I got stuck at a teleporter in a ride room early on. I sent a "Help" message with as many details as I could. (ride color and room I was in - room 2 of pink ride) When a few minutes went by I sent a second help message with the same details and let them know I was just going to have to refresh and get back in line. It took about 15-20 minutes, but I got a pop-up message letting me know that the prize for my color ride was in my inventory. So, if you crash before getting the prize or get stuck, etc. send help messages - a few if needed.
Overall, I was pretty happy with today. When I saw those ride pieces in the park early this morning I had visions of the servers crashing and all of us in single mode. Since they are still testing things, King and I wondered if this was a test of server capacity and technical issues with rides. (especially in a public room) I mean, today was a recipe for lag. It was a Sunday, quest day, the prizes were much coveted items, the event was held early enough for our UK friends to hop on also, and you had the ride going through the park where regular guests were talking, watching, and doing quests.
We had some quirky technical issues here too, but overall, I had a nice time today. I still love that people can stay in the queue and ride through even after the event is over. King and I took a nap with the kids while our last folks rode through. :sleep: >:D
--- End quote ---
Lol. I took a little nap myself while my last 2 ppl ran through (they were in the 400's in line :hmm: ....). However, they apparently split the orange and green queues (gold magic lines) when the other color lines ran empty (looks like ppl weren't into ponds and gold buckets as much as gold magic). So I was down to about the 200 range, when I had one of my last 2 ppl pulled suddenly into the ride (unfortunately, she got stuck on the loading screen). Then I was checking the status of my last person, and I got a message saying the queue was now closed! So I sent a few help requests for the first person after about 5 minutes of frozen loading screen, and a help request for the last person. About 5 minutes later, my last person was pulled into a queue...but not the orange queue they were in....they went into the blue queue (pond...blech)! So I was perturbed that I'd get a pond instead of a magic, and when it showed a message at the end saying I won a pond, I started to type up a help report on that. But before I finished, I checked my inventory and I WAS awarded the gold magic! LOL. So: I'm guessing that once the pond lines and pot lines ran out, they spread the orange and green lines across all the now empty colors to speed up the process. Eventually, I got the magic that my 'stuck person' should have received, BTW.
Moral of the story: If something ever happens that prevents you from getting your ride award, always send in a help request or four. You earned that award and they will not give you grief about giving it to you.
Overall, for us, it was a good and rewarding experience. Saw some glitches. Awesome time for a 'server stress test'...in fact it was a good stress test for me, too. Hehe :)
Flamanar
Krazy_Kim:
I was not so lucky. I was in the Orange line and they still kept me in line even when it closed. While on the ride, right before the end and you get your prize, they stopped the ride and it never gave me my Magic. I proceed to write them a Help Message (four in totally for EACH person) and still no Magic. I think they must have my Help button on ignore. LOL! I know they closed it while on the ride cause my Mom was on the same ride as I was and it happened to her too. I mean I know I have a slow computer, but couldn't they wait for me instead of giving me the boot? >:[
Also I wrote to Help about what the surprise was for the ride event and still no answer. :(
:crazy2: Krazy_Kim :crazy2:
littlebelle:
yes I was surprised tonight that my muppet character who is still guest ??????? after say half a year lol. Sent a report that she was stuck on fin ride first room with about eight people. Host came in and freed two of us. I think the others dc. So I got to finish the ride. and get my magic but low and behold when she got on tonight there was a message thanking me for my report and the prize was in my inventory. I got a pot of gold. Kinda makes up for my other 2 that got one prize each in 6 hours. I sent more through because I know so many were having crash issues. I have a few extra so krazy I have magic for you. Already gave some away to others in sad states today. Met some new people. And just felt so bad for them :(.
Note to any aol is terrible on VFK. Causes many crashes if you are using ituse internet explorer.
I have some extra ponds too if you could not get it this week cause the maigc was calling you name.
flamanar:
Wow. Sounds like ppl had some serious issues today. Major bummer! :(
Honestly, I didn't run into any problems until the end...my last 2 ppl.
I will say the following:
AOL = blech (BTW, "blech" is not a good thing)
Internet Explorer = double blech
Older computer = anywhere from 1 blech to 10 blechs
I use Verizon DSL (different areas will have different service providers for DSL). It works extremely well for me (I'm on the 3mb/second plan), and has been very reliable. I don't use IE as my browser anymore for VFK...I use FireFox now. Most people I know who use Firefox never go back to IE as a web browser. There is a learning curve, and it isn't bulletproof, but it has a small footprint and crashes WAY less than IE in my experience.
To give you an idea: my wife uses a desktop to play VFK and I use a laptop. The laptop is around 2 years old and your basic $600 Presidents Day sale HP laptop (2GB ram) running Windows Vista (aka, memory hog). lol. The desktop is custom (I've been building my own desktops for years), and it's a 'screamer' (4GB ram) running Windows XP. My wife likes to use IE. Guess who is always crashing while playing VFK??? Yup. My wife on the screaming desktop! If she does a quest on VFK, she can't run 5 tabs simultaneously without crashing before completing it. I'm on a much slower computer using Firefox and ran 8 open tabs today...no problems. Again, I always hop right back in a queue when I get the prize, then log that player out and right back in again.
VFK Help: needs help. lol. Today I finally got some rooms transferred to my kids account that I had received (I'm the main account holder). It only took......1 month and a BUNCH of emails. lol. However, I've also seen them do it within 24 hours. It's funny how sometimes things get done so quick and other times it takes forever. I was trying to get a title for one of my players for the longest time...ran into a guest online who asked me how to get a title. I told them to use the Help button to request it. She had it within about 5 minutes! I then proceeded to do the same thing (hey!...the right person must be working that night!). Took me weeks. lol. I've found that consistent - but not too frequent - prodding is what is necessary to get things adjusted on VFK...whether it's a title or room transfer, or a prize that should have been awarded. If I'm intent on having them do something for me, I might send them 1-2 help requests a day to get it done. Sometimes it happens right away. Sometimes not. Not sure what causes the inconsistency...but it's something I've come to expect. Persistence does eventually pay off though when dealing with VFK. Eventually they make it right. Phone calls can also help. Gale and the staff who answer the phones at VFK are some of the nicest people I've had the priveledge to talk to. They listen to what you have to say and are always eager to help in any way they can.
Guest titles: can be changed overnight or over a year. I've had titles approved over the phone in less than a minute. I've also had a guest without a title for about 3 months now...but it's because I like it just being a guest :) I had chosen a title and it was rejected. If you leave it like that...it will stay a guest...forever I guess. Again, persistence is essential in getting titles approved.
Kim: keep an eye on your inventory to see when they award you the prizes you should have received. If you don't have them by tomorrow, send help requests again. Repeat if necessary however many times it takes to get what you earned. I also send help requests 2 different ways: with my title in the top box for the first couple, then I use "VFK Rides" for any necessary reports after that. I'm not sure how they screen help requests, but I have a feeling that if they see a subject of "VFK Rides" at the top, they'll know someone had a ride problem. If they see a help report with just a player title at the top, I'm thinking they might treat it as a "generic" help report...anything from a game suggestion to a title request. I could be completely wrong, but I didn't get my award for my first player today until I used "VFK Rides" in the subject line (or "player title" box). Worth a shot. No matter what, keep on them about it ;)
The surprise: not a clue. lol. Everyone was surprised that there was no surprise....so there was a surprise? hehe. :)
Sorry to hear of the problems people had today. Try to hang in there and keep on VFK...politely, of course :)
Flamanar
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