Online Worlds > Xeko (Elf Island)

Elf Island first voyage issues

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Happy:

--- Quote from: DreamTulip on November 04, 2008, 01:34 PM ---
--- Quote from: CoralHibiscus on November 04, 2008, 01:26 PM ---Anyone else having issues with the parent email thing?

--- End quote ---

Hugs, I had issues figuring it all out too.  First I had to change my password even though I am alomst positive I had it right.  You have to type the same email in the top and bottom box.  At first I was putting a name in the top box and then an email under it.  Good luck :)
~Dream

--- End quote ---

Yes, that is exactly what I was doing.

CoralHibiscus:

--- Quote from: souper_happy on November 04, 2008, 01:41 PM ---
--- Quote from: DreamTulip on November 04, 2008, 01:34 PM ---
--- Quote from: CoralHibiscus on November 04, 2008, 01:26 PM ---Anyone else having issues with the parent email thing?

--- End quote ---

Hugs, I had issues figuring it all out too.  First I had to change my password even though I am alomst positive I had it right.  You have to type the same email in the top and bottom box.  At first I was putting a name in the top box and then an email under it.  Good luck :)
~Dream

--- End quote ---

Yes, that is exactly what I was doing.


--- End quote ---

There's a top and bottom box?


OH! nvm found it! :lolp:

CoralHibiscus:
Arg.. now password issues.. I know they are right!  :??:


EDIT: nvm.. finally worked. lol

Adventuredaz:
If you are having difficulty getting in on your first try post here.

I have been able to get in my daughter and an alternate character I made a child but as an adult i received no verification e-mail an can't get in, same for my DW - I did get an email saying I changed my password. do we have a contact for correcting issues?

Happy:
Add:
This was part of the confirm email I received:

Questions & Concerns: www.elfisland.com/faqs

If you are having PROBLEMS, try copying and pasting the link into the address bar of your browser. If you are still having trouble, please email us at help@elfisland.com.

Hope it helps both of you.

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